100% SATISFACTION GUARANTEED
PRE-OWNED VEHICLE EXCHANGE POLICY
Customer satisfaction is our number one goal here at Rocky Mount Toyota and that’s why we offer our “Love It or Leave It” 100% Satisfaction Guaranteed Exchange Policy* to make sure you are completely satisfied with your pre-owned vehicle purchase for years to come. If you find that the pre-owned vehicle you recently purchased does not meet your needs, you can choose a different vehicle within five days that fits your lifestyle better. We want you to love your vehicle and don’t want you to get stuck with one you’re not fully content with. All you have to do is bring your vehicle back if you don’t love it within the five-day period and we’ll help you find one that works better for you. Stop by today and experience what makes Rocky Mount Toyota different.
You’ll also receive these additional benefits with your pre-owned vehicle purchase here at our dealership.
Complimentary Lifetime Warranty
When you choose Rocky Mount Toyota, peace of mind comes standard with your qualifying pre-owned vehicle purchase at no additional cost thanks to our complimentary Lifetime Warranty, featuring unlimited time and miles.
CARFAX® Vehicle History Report™
Every pre-owned vehicle we sell comes with a full CARFAX® Vehicle History Report™ so you can leave your worries behind when you shop at Rocky Mount Toyota.
If you would like to learn more about our “Love It or Leave It” 100% Satisfaction Guaranteed Exchange Policy or would like to take a test-drive, stop by Rocky Mount Toyota at 943 N Wesleyan Blvd, Rocky Mount, NC 27804. We look forward to serving our customers from Wilson, Tarboro and Greenville, NC.
*We will exchange any pre-owned vehicle within five days of original purchase date if it has been driven less than 200 miles. Saturdays and Sundays are counted in the five-day period. If the fifth day falls on a Sunday, the exchange must be completed by the close of business on the previous Saturday. The purchase price will be credited as a trade-in toward the replacement vehicle. If the original transaction included an over-allowance for a trade-in, the difference between the allowance and actual trade cash value will be deducted from the credit toward the replacement vehicle. No exchanges will be granted if the original vehicle is damaged or if there is evidence of abuse. No exceptions will be made for the five-day period or the 200-mile maximum.